Port Operations] Operations Dispatch Supervisor (Container)

Job description

1. Receive the cargo handling plan from the Operations Shift Supervisor and organize its implementation in accordance with the approved plan.
2. Coordinate, assign, and supervise dispatch staff, workers, and contractors during the shift, ensuring safe and efficient operations.
3. Coordinate loading, discharging, receiving, delivery, and container movements at the vessel, berth, yard, and other assigned operational areas.
4. Monitor operational progress and productivity, and promptly adjust manpower, equipment, and vehicles when operational issues arise.
5. Coordinate with relevant departments to ensure continuous operations, adherence to the operational plan, and minimized equipment and vehicle waiting time.
6. Supervise contractors to ensure compliance with handling plans, schedules, and safety requirements throughout cargo handling operations.
7. Receive and propose solutions to operational incidents involving containers, cargo, equipment, and cargo handling activities during the shift.
8. Monitor compliance with safety, security, fire prevention and environmental protection regulations, while controlling the risk of loss or damage to containers and cargo.
9. Monitor and update operational status, report to the Operations Shift Supervisor, and ensure complete and accurate shift handovers.
10. Provide guidance and training to new employees and participate in the development and improvement of operational procedures and Work Instructions (WI).
11. Provide support to relevant departments and perform other duties as assigned by management.

Requirement

• Male candidates are preferred, aged 25–40.
• College degree or higher in Economics, Maritime Studies, Logistics, or other related fields.
• At least 2 years of experience in port/ICD/depot operations, preferably with experience in dispatching and supervising container operations. Good English communication skills.
• Good understanding of maritime operations, sea transportation, port operations, and logistics.
• Strong knowledge of container handling, cargo handling, and container receiving/delivery procedures at ports, ICDs, and depots.
• Proficiency in Terminal Operating Systems (TOS) such as CATOS, MOST, SPARC, TOP-X, or equivalent systems.
• Knowledge of regulations related to customs, maritime operations, and cargo handling/delivery.
• Ability to coordinate manpower and equipment, handle operational incidents, and control operational progress and productivity.
• Strong coordination, communication, and problem-solving skills; able to work under pressure and work in shifts.

Benefit

• Salary: Negotiated based on individual contribution and the 3P compensation model.
• Bonus: Performance-based bonuses, including monthly/quarterly/yearly KPIs and project bonuses.
• Work efficiency-oriented management, with respect for opinions, initiatives, and improvements.
• Access to a variety of weekly training courses (both internal and external).
• Full participation in Social Insurance, Health Insurance, Trade Union, and 24/7 Accident Insurance as per legal requirements.
•  Special discount policies for employees.
• Allowances and Benefits: Annual health check-ups; support for breakfast, lunch, and vegetarian meals; 13 days off per year (including a birthday leave), etc.
• Work Tools: Management systems such as SAP, ERP, IBPM, Microsoft Office 365, ISO procedures, and transportation means.